Triley Court Holiday Cottages Privacy Notice

Your privacy is of the utmost importance, we are therefore committed to safeguarding your personal information. That starts with helping you understand our privacy practices.

Our contact details

Name: Lynn Bishop

Address: Triley Court Cottage

Phone Number: 01873 854971

E-mail: lynnbishop123@hotmail.com

 

What type of information we have

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)

• CCTV footage surrounding our business. This does not include audio.

 

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Bookings made by you or via www.holidaycottages.co.uk. For bookings made via www.holidaycottages.co.uk please read The Travel Chapter Group's privacy policy here.

• CCTV footage for the safety and protection of our holiday cottages. This does not include audio.

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

We have a vital interest in protecting our business and clients.

What we do with the information we have?

We use the information that you have given us in order to create bookings and CCTV footage to protect our business.

We may share CCTV footage with Gwent Police and Monmouthshire Council.

 

How we store your information

Your information is securely stored at Triley Court Holiday Cottages.

We keep CCTV footage for 30 days. We will then dispose your information by erasing all footage on our devices.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at lynnbishop123@hotmail.com if you wish to make a request.

 

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

 

 

Date: 9/05/2022